Product Turnaround Times
At Jadeo's Creations, all of our products are made to order with great care and attention to detail. Below are our standard turnaround times. Please keep in mind that these timeframes are processing times only and do not include shipping. Be sure to allow additional time for delivery when placing your order.
CAKE TOPPERS
- All our cake toppers are handmade to order with care and precision
- Please allow 14 business days for production before your order is shipped
CANDLES
- Our candles are hand-poured in small batches using our premium soy and paraffin wax blend to ensure the highest quality
- Please allow 7 business days for production, plus an additional 14-day curing period
- This curing period is essential to guarantee your candles reach their strongest scent throw by the time you receive them, providing the best fragrance experience possible
CHIP PACKETS
- Our custom chip packets are carefully designed, printed, and assembled to order
- Please allow 14 business days for production before your order is shipped
CHOCOLATE BARS
- Our custom chocolate bars are designed, wrapped, and finished with care to ensure the highest quality presentation
- Please allow 14 business days for production before your order is shipped
CUPCAKE TOPPERS
- All of our cupcake toppers are handmade to order with care and precision
- Please allow 14 business days for production before your order is shipped
DIFFUSERS
- Our diffusers are hand-poured and prepared to order to ensure quality and freshness
- Please allow 7 business days for production before your order is shipped
- If diffusers are ordered together with candles and/or wax melts, your items will be shipped as one complete order once the candles and/or wax melts have completed their additional 14-day curing period
- This ensures all products arrive together at their best quality
- If diffusers are ordered together with candles and/or wax melts, your items will be shipped as one complete order once the candles and/or wax melts have completed their additional 14-day curing period
INVITATIONS
- Our invitations are custom-designed and professionally printed to order
- Please allow 14 business days for production before your order is shipped
OUTDOOR COIR MATS
- Outdoor coir mats are custom-designed and made to order using durable, high-quality materials
- Please allow 14 business days for production before your order is shipped
ROOM SPRAYS
- Our room sprays are hand-poured and prepared to order to ensure quality and freshness
- Please allow 7 business days for production before your order is shipped
- If room sprays are ordered together with candles and/or wax melts, your items will be shipped as one complete order once the candles and/or wax melts have completed their additional 14-day curing period
- This ensures all products arrive together at their best quality
- If room sprays are ordered together with candles and/or wax melts, your items will be shipped as one complete order once the candles and/or wax melts have completed their additional 14-day curing period
WATER BOTTLES
- Our personalised water bottles are custom printed and made to order with care and precision
- Pleaser allow 14 business days for production before your order is shipped
WAX MELTS
- Our wax melts are hand-poured in small batches using our premium soy and paraffin wax blend for a strong and lasting fragrance
- Please allow 7 business days for production, plus an additional 14-day curing period
- This curing period is essential to ensure your wax melts reach their maximum scent throw once received, giving you the best fragrance experience possible
WELCOME SIGNS
- Our welcome signs are professionally designed and printed to order, ensuring a high-quality finish for your event
- Please allow 14 business days for production before your order is shipped
WORKWEAR SHIRTS
- All our custom workwear shirts are made to order featuring your logo applied using high-quality DTF transfers and heat press application. To maintain quality and consistency please allow the following production times:
- Small Orders (1-10 shirts): 5 to 7 business days
- Medium Orders (10-50 shirts): 1-2 weeks
- Large/Bulk Orders (50+ shirts): 2-3 weeks
- Please note: If your chosen shirt style or size is out of stock with our suppliers, additional time may be required. We will notify you promptly if this occurs
URGENT ORDERS
For those needing a faster turnaround, we offer a "Rush My Order" upgrade for $35.00, which guarantees your order will be made within 1 week (5 business days), excluding shipping times
Exclusions: This service does not apply to candles, wax melts, diffusers, room sprays, workwear shirts or business logo shirts, etc.
IMPORTANT NOTES
- Product turnaround times begin once payment and personalisation details (if applicable) have been received
- incomplete or missing information at checkout (such as names, ages, colours, or event details) may delay your order
- During peak periods such as Easter, Christmas or wedding season, turnaround times may be extended
We recommend placing your order well in advance of your event date to avoid disappointment.